Director Operations (all genders)

Even though we maintain our feet on the ground, our second home will always remain in the sky. As a medium-sized IT company situated in Karlsruhe Germany, developing tailored solutions for global air traffic control authorities is our forte. Our contribution to Flight security, can be found in our systems that operate at various flight control centres and airports, located in more than 80 countries of the world. FREQUENTIS COMSOFT is part of the successful Frequentis group, situated in Vienna, Austria.

So, are you ready to take off?

Director Operations (all genders)
KARLSRUHE | FROM NOW ON | FULL TIME

Our Values
At Frequentis Comsoft, we are convinced that people deliver their best results when working in a company that suits them. Our employees all want to make a difference and to take responsibility for their work. We also firmly believe that as a company, we are stronger when people from diverse backgrounds actively contribute to the business. In addition to professional qualifications, we rely on good ideas, commitment and personal responsibility. We are always seeking bright minds, experts and lateral thinkers of every type, all of whom share an enthusiasm for making global air traffic even safer.

• Drive the strategic development and operational management of the project delivery and service organization in alignment with the company strategy and Ambition 2030
• Hold end-to-end accountability for the successful execution of integration projects and programs, ensuring delivery excellence in terms of quality, cost, schedule, and resource management.
• Lead, develop, and continuously enhance the delivery and service organization, ensuring a high-performing, scalable, and customer-focused operating model
• Drive transformation and operational excellence initiatives to continuously improve processes, methodologies, and governance structures
• Establish, monitor, and optimize key performance indicators (KPIs) to ensure transparency, operational efficiency, and sustainable business success
• Foster a high-performance, collaborative culture while supporting the development of leaders and employees across the organization
• Identify, assess, and manage strategic risks, ensuring regular reporting and recommendations to executive management
• Actively contribute as a member of the executive leadership team and support strategic decision-making across the organization

• Successfully completed university degree in Business Administration, Engineering, Computer Science, or a comparable discipline; additional management qualifications (e.g., MBA) are considered an advantage.
• Several years of leadership experience in a comparable operations, delivery, or senior management role.
• Proven track record in leading complex international project and service organizations, including the successful execution of large-scale transformation programs.
• Industry experience in aviation, defense, software, or information technology is highly desirable.
• Demonstrated experience in building and developing scalable delivery and service organizations, as well as designing efficient processes and operational excellence initiatives.
• Strong strategic and entrepreneurial mindset with a focus on scalability, sustainable growth, and operational excellence.
• Authentic and inspiring leader with a strong execution focus, a proactive “can-do” attitude, and a willingness to support teams pragmatically and hands-on, even in challenging situations.
• Excellent leadership, communication, and stakeholder management skills, with the ability to successfully develop people, teams, and organizations.

• Flexible, family friendly working hours
• Lively, open culture
• Permanent employment contracts
• International career opportunities
• Company gym
• Offices with max. 4 people
• Rooftop terrace
• Free beverages
• Corporate events
• Easy access to public transport
• Home Office

Your individual salary is based on your professional experience and qualifications and is part of our attractive total package.

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